Privacy Policy

Who we are

SunVoyage Sports is a pending trademark of the company Prodigy Parallel, Lda.

This company dedicates itself to organizing group or individual tours among other activities connected with tourism and sports and it’s registered, licensed and insured in Portugal.

Our website address is: https://sunvoyagesports.com.

People using this website or our services anywhere in the world and those who send us personal data by phone, e-mail, SMS, in paper form, provided in person or in any other way must agree to our Privacy Policy. If the person disagrees, we do not allow the use of this website or our services. If you provide any personal information about another person, you also agree to be responsible for notifying that person about our Privacy Policy.

This privacy policy applies to the services we offer, regardless of whether they are explicitly mentioned in this document or not.

Our commitment to the GDPR

On May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of personal data of individual people entered into force. This regulation imposes additional requirements on companies to strengthen security and increase the protection of personal data of residents of the European Union. In connection with the above, we kindly inform you that SunVoyage Sports makes every effort to ensure the security of your personal data contained in our database.

Information on privacy protection

This privacy notice is intended to help you understand what personal information we may collect, why we collect it, and what we do with it. It also describes the options available to you for using your personal information and how to access and update this information.

What is personal data?

Personal data is any information related to an identified or identifiable live person. Various information collected together can lead to person identification.

Personal data are subject to the protection requirements set out in the Regulation.

Examples of data considered to be personal data:

  • First and last name
  • Home address
  • Date of birth
  • Passport information
  • E-mail address
  • Identification number
  • Location data (e.g. location data function on a mobile phone)
  • IP address
  • cookie ID
  • Your phone’s ad ID

Other applicable privacy policies:

This website and our office use various internet services and databases. Their privacy policy can be found here: Google, Zoho, WordPress, Namecheap, Wordfence, RankMath, Facebook and Caldera Forms (Caldera Forms stores a record of all form submissions. Your data may be deleted by the site administrator. You may request a report of saved data related to your email address.).

Personal Data Protection

a. The administrator of personal data is Prodigy Parallel, Lda. with headquarters in Estrada da Luz, 201 1600-156 Lisboa, Portugal.

You can contact us:

– by phone at 00351 912 480 804;

– at the e-mail address: gdpr@sunvoyagesports.com

– in writing, by sending correspondence to our headquarters: Estrada da Luz, 201 1600-156 Lisboa, Portugal.

In matters regarding the processing of personal data directly with our data protection officer: gdpr@sunvoyagesports.com or in writing to the above address.

b. Providing the data is voluntary, but it might be necessary to conclude and perform the order for the booking and purchase of services related to the acquired package. If you do not provide personal data, the contract will not be concluded.

c. The basis for data processing is consent obtained from you, performance of the concluded contract or legitimate interest of the Administrator.

d. The recipients of personal data to which the Administrator provides or entrusts data are authorized employees, entities processing data on our behalf, in the category of recipients such as: brokers and travel suppliers, hotel chains, hotels, car rentals, railway service providers, companies providing passenger transport services, insurance companies, booking system providers, visa brokers, financial institutions involved in servicing payments, IT service providers, courier companies, post offices and other services necessary to carry out orders.

e. Personal data will be transferred to third countries or an international organization, including outside the European Economic Area, if required by the order placed for the tourist service.

f. Personal data together with the documentation of the contracts will be stored for a period not longer than necessary to perform the contract and fulfill legal obligations, which covers a period of 6 years from the date of the last order. After this date, they will be deleted or encrypted to prevent identification of the data owner.

g. The data owner has the right to access personal data, request their rectification, deletion or limitation of processing, the right to object to the processing, the right to transfer data.

h. The data owner has the right to withdraw consent at any time.

i. The data owner has the right to lodge a complaint with the supervisory authority.

j. The administrator obtained personal data directly from the data subject or from a third party authorized by him.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.Contact forms

Cookies

a. Our website uses “cookies”. If the recipient of the browser does not change the browser settings, he agrees to their use.

b. The installation of “cookies” is necessary for the proper provision of services on the website. The cookies contain information necessary for the proper functioning of the website, in particular those requiring authorization.

c. The website uses the following types:

Third-Party Cookies: these are cookies collected by other companies like Google or Zoho.

Session Cookies: temporary files that are stored on the recipient’s terminal until logging out (leaving the website).

d. The User has the right to decide on the access of “cookies” to his computer by first selecting them in his browser window. Detailed information about the possibilities and ways of handling “cookies” are available in the software (web browser) settings.

e. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.


f. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

g. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

h. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

i. If you enter a chat session on our website, the data you introduce about you (name and email address) as well as the full transcript of the conversation will be stored on our servers.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google and Zoho services to analyze and keep track of our visitors in order to serve them better in the future.

Copyright

All texts, photos, graphics, sound files, animation files, video files and their arrangement on sunvoyagesports.com or prodigyparallel.com and all websites owned by the Prodigy Parallel, Lda. are protected by copyright and other provisions regarding the protection of intellectual property.

It is forbidden to copy these objects for commercial purposes or for further distribution, they are also not allowed to be modified or placed on other websites.

Our website also contains materials that are subject to the copyright of others who have made them available for posting on websites.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.